The Interview Process

Our center, a cheerful yellow building, is designed to feel like a home. It’s a cozy and welcoming atmosphere for you and your child.

When you arrive, one of our friendly staff members will greet you and help you settle into our comfortable living room. While non-offending family members are welcome to join, we ask that they not accompany the child during the interview process. They are welcome to wait in the living room for the duration of the interview.

Our interviews take place in a child-friendly room, specially designed to reduce stress for the child. This environment helps the interviewer gather accurate information about any allegations in a way that feels safe and comfortable for the child. We conduct the interviews at the child's own pace, ensuring they feel supported throughout the process.

For your peace of mind, all interviews are recorded. This helps minimize the number of people your child needs to speak with about their concerns. Rest assured, any information obtained is securely kept by DCFS and law enforcement. Your child's well-being and comfort are our top priorities.

How to Prepare for Your Visit

DO

• Let your child know they'll be visiting a cozy house and chatting with someone whose job is to talk with kids and teenagers.
• Give your child permission to talk openly with the interviewers.
• Assure your child that it's a safe place to discuss anything, even if they've never talked about it before.

DON'T

• Ask your child questions about the allegations.
• Tell your child what to say.
• Promise treats or rewards for talking.
• Try to answer questions you don't have the answers to.

If you'd like to learn more about our services, feel free to reach out. We're here to help!

Tour

Here are some photos to help reduce anxiety by allowing kids to familiarize themselves with their surroundings before their visit.